Privacy Policy

Mapyr International General Trading DWC - LLC (“ Mapyr International General Trading DWC - LLC”) is the authorized licensee and distributor of UPPAbaby products in UAE and operates UPPAbaby.ae directly or through authorized third parties. Mapyr International General Trading DWC - LLC ("we", "our", "us") respect the privacy rights of its online visitors ("you", "your", "yours") and recognize the importance of protecting the information collected about them. We have adopted a corporate-wide Online Privacy Notice (“Privacy Notice”) that guides how we collect, store, and use the information that you provide us with.

The following information is provided by UPPAbaby.ae to enable our online visitors to be fully informed of the stipulations in our Online Privacy Notice. By visiting UPPAbaby.ae, you acknowledge that you have read and understood these terms and you are accepting and consenting to the practices described in this Online Privacy Notice and the Terms and Conditions. You agree that you are authorized to share the information you are providing and have consented to the collection, use, disclosure, storage, transfer and/or processing of information (including your Personal Data) as described in this Privacy Notice. For the purposes of this Privacy Notice, "Personal Data" means information that enables you to be identified as an individual or recognized directly or indirectly.

When you register for an account and/or access your UPPAbaby account, the UPPAbaby Family will process your personal data in accordance with the Privacy Policy and applicable privacy laws and regulations.

Mapyr International General Trading DWC - LLC and the UPPAbaby Family will be responsible for handling your personal data as independent controllers. You can contact UPPAbaby, Inc. at One Bowerman Drive, Beaverton, OR 97005, USA, or privacy@UPPAbaby.com.

This Privacy Notice does not apply to websites maintained by other companies or organizations to which we link and UPPAbaby.ae is not responsible for any personal information you submit to third parties that you may be navigated to via our website. Please ensure that you read the Privacy Notice of other such companies or organizations before submitting your details.

What personal information do we collect from you and how?

UPPAbaby.ae collects personal information in several ways as mentioned below:

Contact Us/Chat Subject: Case Reason, Name, Email Address, First name, Last name, Order Number, Mobile, Preferred Language

Order placement: Email, Phone Number, Whatsapp Number, First Name, Last Name, Address

Notify Me: First name, Email address

By registering at UPPAbaby.ae, you are consenting to the collection of your personal data. For a personalized experience that's relevant to customer liking. Through this we're able to provide product suggestions, website experiences and off-site communication.
For clarity, you are not obliged to provide your Personal Data to us. However, if you do not provide your Personal Data to us, we may not be able to fulfill your order, provide other services to you, respond to your queries and/ or carry out any other actions that you require from us. If you are under the age of 18, you must ensure that your parents or legal guardian consent on your behalf to the processing of your Personal Data as described in this Privacy Notice.
To process and complete the order placed with us, we shall hold personal information including:
login and account information (for members), including first and last name, date of birth
personal details, hometown, and including delivery address, purchase history, device ID;
payment information or credit card information.

Credit/debit card details saved will never be shared with third parties, and will only be used to process your order using our payment partner's system (Stripe, CC Avenue and similar). Additionally, we may also obtain information as a result of authentication or identity checks. We will ask for your telephone number. This number will be given to our courier for delivery services. These details will allow us to process your order and keep you informed about the status of your order.

We collect additional personal data from you to enable particular features within our Platform. This personal data includes your email ID, address and device ID.

We may use your Personal Data for the verification of identity, processing of orders, payments, marketing offers or internal analysis to provide you with a personalized shopping experience, communicating with you. Personal Data that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information to meet their legal obligations. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

How This Information May Be Used, Including Anyone It Might Be Shared With

To process your orders

UPPAbaby.ae may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfil and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

When you use our Platform, we will use your personal data to provide the requested product or service. For example, if you make a purchase on UPPAbaby.ae or participate in an event or promotion, we will use the contact information you give us to communicate with you about the purchase, event or promotion. If you contact our consumer services, we will use information about you, such as delivery or payment information, or the product you have purchased to help you resolve a problem or question.

For Marketing Purposes

We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section). We do not sell or provide your details to third-party marketing companies.

Subject to your specific consent, we may also facilitate for our and/or our related corporations’ preferred merchants and strategic partners to provide you with marketing material about their products and/or services, which may be of interest to or benefit you. The aforementioned information, promotions and updates, including advertising and marketing materials may be sent to you via any one or more of the following examples: phone calls, text messages, online banners, emails or via other internet, social or application-based messaging system or any other means of communication. We do not sell or otherwise pass your details to third parties for marketing purposes.

At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any email we send will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the email. Alternatively, you can contact our Customer Care: customercare@mapyr.com

Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.

Marketing Opt-In And Opt-Out Provision

When you register at UPPAbaby.ae, will take your specific consent to send promotional communication. You have the option to opt-out or unsubscribe from our marketing communications such as:

Communication alerts for new products, special offers, events of interest and one-off marketing promotions. Such alerts may include marketing information about UPPAbaby.ae, our subsidiaries or selected business partners.

We do not sell or otherwise pass your details to third parties for marketing purposes. marketing communications you subscribe to will only be sent by UPPAbaby.ae.

To Protect Our or Others' Rights, Property or Safety

We may also use personal data about how you use our Platform to prevent, detect or investigate fraud, abuse, illegal use, violations of our Terms of Use, and to comply with court orders, governmental requests or applicable law.

To process your personal data, we rely on certain legal grounds, depending on how you interact with our Platform.

When you purchase UPPAbaby products from our Platform, we need your personal data to fulfill our contract with you. For example, we need your payment and contact details to deliver your order.
We also rely on other legal grounds, such as our legitimate interests as a business to process information about the effectiveness of our marketing campaigns, our products, services, events and other promotional initiatives; to operate, improve and maintain our business, products and services; to protect our or others' rights, property or safety; and for general research and analysis purposes. When processing personal data for our legitimate interests, we take appropriate measures to ensure that the interests we pursue are balanced with your interests, rights and freedoms, which we are happy to explain upon request.
We also process your personal data to comply with a legal obligation, or to protect your vital interests.

Sharing Of Your Personal Data

The personal data UPPAbaby.ae collects from you is stored in one or more databases hosted by third parties. These third parties do not use or have access to your personal data for any purpose other than cloud storage and retrieval. On occasion, UPPAbaby.ae engages third parties to respond to any queries raised by you or to establish business communications, including marketing communications, to prospective customers. For information on the third-party vendors partnered with UPPAbaby.ae, please click here.

UPPAbaby.ae shares your personal data with service providers, which, depending on your relationship with UPPAbaby.ae, may include but are not limited to payroll processors, cloud service providers, and administration support providers. Personal data shared with these service providers is for business purposes only.

Where required or permitted by law, information may be provided to others, such as, but not limited to regulators and enforceable government directives from time to time, UPPAbaby.ae will consider corporate transactions such as a merger, acquisition, reorganization, asset sale, or similar transaction. In these instances, we may transfer or allow access to information to enable the assessment and undertaking of that transaction. If we buy or sell any business or assets, personal data may be transferred to third parties involved in the transaction. In these instances, UPPAbaby.ae will continue to ensure your personal data is protected and UPPAbaby.ae will provide any impacted data subject notice before any personal data is transferred or subject to a different Privacy Notice.

We may also transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, spin-off, dissolution or liquidation).

Protection And Management Of Your Personal Data

Encryption & Security

UPPAbaby.ae implements industry-standard security measures to keep your personal data secure and confidential, including but not limited to:

Restriction of access to your personal data to UPPAbaby.ae employees strictly on a need-to-know basis, such as responding to an inquiry or request.

Implementation of physical, electronic, administrative, technical, and procedural safeguards that comply with applicable rules, laws, legislation, and regulations to protect your personal data from unauthorized or inappropriate access, alteration, disclosure, and/or destruction. It is important that you also make every effort to protect your password and computer from unauthorized access. Be sure to sign off when you are finished using a shared computer.

Cross-Border Transfers Of Your Personal Data

We operate our organization from the United Arab Emirates ("UAE"), where we have our head office.

In performing our operations, we may need to transfer data, including your Personal Data, to the European Union ("EU"), USA, etc.

Our third-party service providers may also need to transfer your Personal Data to third countries outside the EU in order to perform their services.

We will take appropriate steps to ensure that transfers of Personal Data are in accordance with applicable laws and carefully managed to protect your privacy rights and interests. If your Personal Data is being transferred outside the EU then transfers will be limited to countries that are recognized as providing an adequate level of legal protection as assessed by the European Commission or where we can be satisfied that alternative data protection arrangements are in place to protect your privacy rights. To this end, if required by law, where we transfer your Personal Data to third parties who help provide our products and services, we obtain contractual commitments from them to protect your Personal Data.

You have a right to contact us for more information about the safeguards we have put in place (including, for EU data subjects, the right to receive a copy of relevant contractual commitments we have put in place, which might be redacted) to ensure the adequate protection of your Personal Data when this is transferred as mentioned above. See also the section titled “ Your Rights Relating to Your Personal Data”, below.

Retention Of Your Personal Data

Your personal information will be retained for as long as is necessary to carry out the purposes set out in this Privacy Notice (unless a longer retention period is required by applicable law). In general, this means that we will keep your personal data for as long as you keep your UPPAbaby account. For personal data related to product purchases, we retain this longer to comply with legal obligations (such as tax and sales laws and for warranty purposes).

Where and How to Ask Questions or File Complaints

If you have more questions about our Privacy Notice, please go to the Frequently Asked Questions (FAQs) page. If you require more information, please go to the Contact Us section of the website and send an email to the relevant Mapyr International General Trading DWC - LLC department. If you wish to talk to a UPPAbaby.ae Customer Care representative, please use the form on our Customer Care page.

Updates to Our Privacy Notice

We may amend this Privacy Notice from time to time and the updated version shall apply and supersede any and all previous versions, including, leaflets or hard copy versions. You are encouraged to check our Website and re-visit this Privacy Notice periodically for our most up-to-date Privacy Notice (as reflected by the date of the update set out at the top of this Privacy Notice). We will post the updated version of the Privacy & Cookies Statement on our Sites, and ask for your consent to the changes if legally required.

Definitions

The following terms have the following meanings in this Privacy Notice:-

(a) "you", "your", "yours" refers to the customer/user of the website

(b) Privacy Notice refers to this Privacy Notice which describes how Mapyr collects, stores, disclose, transfers, uses and/or processes Personal Data.

Disclaimers

While we endeavor to always protect our systems, sites, operations and information against unauthorized access, use, modification and disclosure, due to the inherent nature of the Internet as an open global communications vehicle and other risk factors, we cannot guarantee that any information, during transmission or while stored on our systems, will be absolutely safe from intrusion by others or cyber threats.

You also have an important role in protecting Personal Data. You should not share any username, password or other authentication data provided to you with anyone, and we recommend that you do not re-use passwords across more than one website or application. If you have any reason to believe that your username or password has been compromised, please contact us as detailed below.

This Privacy Notice does not apply to websites maintained by other companies or organizations to which we link and we or our group companies are not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Notice of other such companies or organizations before submitting your details.

Jurisdiction

Your use of this website and any dispute arising out of such use is subject to the laws of the United Arab Emirates and any disputes arising hereof shall be presented solely before the Courts of Dubai.